{"id":1471,"date":"2023-11-23T10:04:48","date_gmt":"2023-11-23T10:04:48","guid":{"rendered":"https:\/\/www.lenovocontenthub.com\/br\/?p=1471"},"modified":"2024-01-10T12:36:16","modified_gmt":"2024-01-10T12:36:16","slug":"focando-no-atendimento-ao-cliente","status":"publish","type":"post","link":"https:\/\/www.lenovocontenthub.com\/br\/focando-no-atendimento-ao-cliente\/","title":{"rendered":"Focando no atendimento ao cliente"},"content":{"rendered":"<h2>Processando grandes quantidades de dados com foco nos clientes e vendedores<\/h2>\n<p>Comprometida em aumentar a qualidade de vida de seus clientes melhorando sua vis\u00e3o, a \u00d3pticas Devlyn, \u00f3ptica e varejista de \u00f3culos com sede na Cidade do M\u00e9xico, quer continuar aprimorando a entrega de servi\u00e7os tanto nas lojas f\u00edsicas quanto online. A recente pandemia acelerou a integra\u00e7\u00e3o mais profunda do e-commerce em suas pr\u00e1ticas de trabalho e em sua solu\u00e7\u00e3o SAP ERP, e a empresa continua a evoluir em dire\u00e7\u00e3o a uma vis\u00e3o omnichannel.<\/p>\n<p>A \u00d3pticas Devlyn coleta grandes quantidades de informa\u00e7\u00f5es para ajudar seus clientes a fazerem as melhores escolhas e quer dar aos seus vendedores acesso r\u00e1pido, confi\u00e1vel e seguro a essas informa\u00e7\u00f5es, para oferecer um servi\u00e7o que seja \u00e1gil, mas tamb\u00e9m de alta qualidade.<\/p>\n<p>Isso significa que a empresa precisa ter dados em tempo real dispon\u00edveis em cada ponto de intera\u00e7\u00e3o com os clientes, tanto nas lojas f\u00edsicas quanto online, sem qualquer degrada\u00e7\u00e3o do servi\u00e7o. Neste cen\u00e1rio, a Lenovo, junto da Intel\u00ae, surgiram como grandes aliadas nos objetivos da \u00d3pticas Devlyn.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como a \u00d3pticas Devlyn est\u00e1 utilizando servidores Lenovo ThinkSystem, alimentados pelo processador escal\u00e1vel Intel\u00ae Xeon\u00ae de 3\u00aa gera\u00e7\u00e3o, para obter uma vis\u00e3o clara dos clientes.<\/p>\n","protected":false},"author":1,"featured_media":1824,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37,14,27,21],"tags":[],"class_list":["post-1471","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case","category-infra-modernization","category-intel","category-servers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Focando no atendimento ao cliente | Lenovo 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