{"id":2015,"date":"2024-03-22T16:48:05","date_gmt":"2024-03-22T16:48:05","guid":{"rendered":"https:\/\/www.lenovocontenthub.com\/br\/?p=2015"},"modified":"2024-03-22T16:48:23","modified_gmt":"2024-03-22T16:48:23","slug":"truscale-revoluciona-suporte-ao-cliente","status":"publish","type":"post","link":"https:\/\/www.lenovocontenthub.com\/br\/truscale-revoluciona-suporte-ao-cliente\/","title":{"rendered":"Revolucionando o suporte ao cliente com servi\u00e7o ao cliente de primeira classe"},"content":{"rendered":"<h2>Lenovo revoluciona o suporte ao cliente com Infraestrutura TruScale<\/h2>\n<p>Com uma solu\u00e7\u00e3o de Infraestrutura TruScale da Lenovo como servi\u00e7o, Allianz Partners permite que agentes de centros de contato ofere\u00e7am suporte mais \u00e1gil e responsivo que ajuda a aumentar a satisfa\u00e7\u00e3o do cliente e a completar tarefas importantes de gest\u00e3o de banco de dados 4,7 vezes mais r\u00e1pido.<\/p>\n<p>Para proteger a qualidade do atendimento ao cliente, a Allianz Partners decidiu modernizar a infraestrutura do servidor, melhorando a confiabilidade e resili\u00eancia, e aumentando a capacidade de processamento para minimizar os tempos de consulta ao banco de dados. A empresa tamb\u00e9m queria adotar um modelo de aquisi\u00e7\u00e3o de TI flex\u00edvel que facilitasse a escalabilidade de capacidade de acordo com o aumento das cargas de trabalho e controlasse os custos.<\/p>\n<p>Este case mostra como a solu\u00e7\u00e3o da Lenovo permite que os agentes de suporte se concentrem no que realmente importa: a satisfa\u00e7\u00e3o do cliente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lenovo revoluciona o suporte ao cliente com Infraestrutura TruScale Com uma solu\u00e7\u00e3o de Infraestrutura TruScale da Lenovo como servi\u00e7o, Allianz Partners permite que agentes de centros de contato ofere\u00e7am suporte mais \u00e1gil e responsivo que ajuda a aumentar a satisfa\u00e7\u00e3o do cliente e a completar tarefas importantes de gest\u00e3o de banco de dados 4,7 vezes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2017,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,37,82],"tags":[],"class_list":["post-2015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-as-a-service","category-case","category-truscale"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TruScale Transforma Atendimento ao Cliente | Case Study<\/title>\n<meta name=\"description\" content=\"Descubra como a Allianz Partners elevou a efici\u00eancia do suporte ao cliente com a Infraestrutura TruScale da Lenovo. 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